FAQs
Interested in joining us for a class? We got you, Mama. Here is everything you need to know.
Stroller Based Programs
Can I try a class before I join?
Your first class is always free! Click the link at the top of your screen to find out more.
Do I need to pre-register or can I just show up?
While you can absolutely just show up, we would prefer you pre-register. By registering, you ensure you get details about where to meet us and what to expect.
What do I need to bring to class
For you: water, towel, yoga mat, or blanket, sunscreen, and comfortable exercise shoes and clothing.
For your littles: snacks, toys, diaper bag essentials, and any type of stroller.
I just had a baby, when can I join stroller classes?
You can begin attending class with your doctor's clearance to begin exercising, typically after your six week postpartum appointment. See you there, mama!
Can I attend classes if I am pregnant?
Absolutely! We encourage expectant moms to continue to exercise throughout their pregnancies as long as everything has been approved by their physician. We can modify any exercise that poses a challenge as you progress through your pregnancy.
FIT4MOM® recommends you obtain your doctor’s approval prior to beginning any exercise program. If pregnant, please speak with your physician before your first day.
How will I know if the class location has changed due to weather?
In case of inclement weather, outdoor class locations may change. Pre-enroll for classes to be emailed with last minute weather location changes or cancellations. You can also check the schedule on our website.
Do I need to be a runner to attend these classes?
Absolutely not! FIT4MOM is for moms of all fitness levels. We meet for a warm up, then power walk or jog to each exercise station. You exercise at the pace you feel most comfortable.
At what age can my baby be in a jogger?
As a general guideline, when your baby can hold his/her head up, he/she can ride in a jogger. But, we suggest that you follow your own stroller manufacturer’s guidelines. You can use a head roll and bolster to make your baby even more secure. With shock absorbers and recline features, the age can be quite young.
Do I need a jogging stroller for the workout?
Jogging strollers are not required. As long as the stroller is sturdy, not prone to tipping and all children can be safely strapped into their seats for the duration of class, it will work just fine!
My baby doesn't like being in the stroller, gets fussy or I need to feed?
Our classes are designed to keep the kids moving and engaged by incorporating songs and various props to keep them engaged. With that said, if you need to change, nurse or console your baby, please do so - remember, you are in good company. You can also baby wear during classes. Instructors will be able to give you modifications to keep you moving safely.
Can my older children walk along or ride their bike during class?
Safety is our first priority. Kids that are in kindergarten and older must read and sign our Big Kid Waiver before attending class. Big kids are allowed to sit beside you while stopped at a station, and walk alongside you as we move to our next station during class. Things with wheels including, but not limited to scooters, bikes, and skateboards, are not to be ridden during class.
Mom-Only Classes
Can I try a class before I join?
Your first class is always free! Click the link at the top of your screen to find out more.
Do I need to pre-register or can I just show up?
While you can absolutely just show up, we would prefer you pre-register. By registering, you ensure you get details about where to meet us and what to expect.
Can I bring kids to mom-only classes like body boost or body ignite?
Sadly, no. Our classes like body boost and body ignite are for moms-only.
Can I attend classes if I am pregnant?
Absolutely! We encourage expectant moms to continue to exercise throughout their pregnancies as long as everything has been approved by their physician. We can modify any exercise that poses a challenge as you progress through your pregnancy.
FIT4MOM® recommends you obtain your doctor’s approval prior to beginning any exercise program. If pregnant, please speak with your physician before your first day.
Do I need to be in great shape to participate in class?
Not at all! FIT4MOM is for moms of all fitness levels. We empower you through choice. You will be coached by a trained fitness instructor who will guide you through exercises best for your age and stage of motherhood. You exercise at the pace you feel most comfortable.
How will I know if the class location has changed due to weather?
In case of inclement weather, outdoor class locations may change. Pre-enroll for classes to be emailed with last minute weather location changes or cancellations. You can also check the schedule on our website.
Run Club
What if I have not run since before I had my baby or if I have never run at all?
Our Run Club coaches will lead you to your first mile! Whether it is your first mile ever, or your first mile post-baby, Run Club is appropriate for all levels.
Can I participate in the Run Club group runs without a training plan?
Yes! Any membership level and passes give you access to the Run Club group runs. You can drop into any class to get a great running workout. The 8-week training and coaching is an additional plan.
Can I bring my child with me to run club?
Run Club is stroller friendly. Any child that joins you for Run Club should be safely secured in a stroller.
What should I bring to run club?
Running shoes and water are essential. We do run through the park, so if you have shorts with pockets or a running belt or vest, these are great to hold your keys.
Our Village
What is FIT4MOM Our Village Events & Playgroups?
As moms, we understand that life is about finding balance while nurturing our minds, bodies and spirits. Our FIT4MOM Our Village Events and Playgroups was created with this aspiration in mind. By participating in Our Village Events, you will build a tight community of moms to share advice, tips and most importantly, laughter. Support and connect with other moms through:
WEEKLY innovative & creative playgroups - fun for baby
MONTHLY entertaining Moms' Nights Out - this is your time
MONTHLY Book Club
MONTHLY Mommy and Me play dates- get your kids involved in fun activities, special events for showers, births, meal trains, etc., for our members, "Moms with a Mission" activities to help better the community where you live and play. Join us and make a difference.
**You do NOT have to be a member of FIT4MOM to join the FIT4MOM Our Village Weekly Playgroup. All moms are welcome! This is a FREE group!
What if I need to cancel my membership?
A 15-day notice is required to cancel your membership. A copy of the policies can be found on the website. Even if you do not have an active Fit4Mom membership, you can still participate in Our Village Events.
Our Membership
What does my Membership include?
Your membership includes classes at any of the FIT4MOM North San Antonio locations, excluding Body Well Transformation and Body Well as they are an additional plan.
Membership also includes being a member in our closed Facebook group, weekly playgroups, monthly Moms’ Night Outs and more!
The Unlimited Membership will also give you all access to FIT4MOM Video on Demand.
Can I bring family or friends who are visiting to class with me?
Visitors are welcome to come to class FREE of charge! If you have an extended-stay guest who will participate longer than one week, a charge of $15 per class. All visitors must sign our waiver in order to participate.
Membership Holds and Cancellations
CANCELLATIONS
Email dianekirksey@fit4mom.com to change the status of your membership. All requests need to be received in writing 15 business days before the next payment is due. Once payment processes there are no refunds.
There is a $50 early-termination fee for memberships with a commitment period.
Access to FIT4MOM On Demand will be revoked upon membership cancellation.
HOLDS
Memberships can be placed on hold for the maximum of 4 months.
Holds can start any day of your billing cycle. Our system auto-prorates your membership upon release of your hold so no paid membership is lost. There are no refunds on dues once payment has been paid. To avoid payment, all requests need to be received in writing 15 business days before the next payment is due.
You can return from your hold on any day of the month. You need to email Diane Kirksey, dianekirksey@fit4mom.com, at least 24 hrs prior to your return.
You can email Diane Kirksey at dianekirksey@fit4mom.com - subject: "Cancel Membership" or "Hold Membership"
What is the enrollment fee for a membership?
There is a $55 enrollment fee for all new monthly memberships. If you sign up for membership on the first day of class you will receive $20 off your enrollment fee.
If you cancel your membership and then wish to rejoin, you pay a $25 reactivation fee to rejoin.
Members who transfer to us from another franchise outside will be charged a $25 enrollment fee.
How do I update my credit card on file?
To update your credit card on file:
Log into your Pike13 account
Below your profile photo you will see a list of options
Click on "Payment Methods"
Update the information
Click “Save”
Be sure to delete the old credit card on file
If your monthly dues payment fails and you do not respond to our emails to update your credit card info, your membership will be cancelled.
Who do I contact with questions about my membership?
If you ever have any questions on your membership, you can email dianekirksey@fit4mom.com or call/text (210)973-4214.
Is my membership transferable to another franchise location?
No. Memberships are only valid for the franchise where they were purchased. If you move to an area outside of our franchise, you will need to cancel your current membership and sign up for a membership at the new franchise. We encourage you to contact the franchisee where you are moving to and let them know you have a current FIT4MOM membership at another franchise.
*Prices & Policies are subject to change.